The contractor: A blanket term used for individuals who provide services for business and individuals often outside the scope of their own services or abilities. if you?re a homeowner, you may have contractors coming over to work on repairs or installations. If you?re a business owner, you may have contractors making deliveries to or from you, or assisting with changes to storefronts and buildings. The one common element between contractors is the contract; a legally enforceable agreement between parties. In the case of home repairs, perhaps a clause in the contract includes additional property damages, or something time sensitive like a water heater repair before winter.